Customer Service
All gift baskets are beautifully gift wrapped and accompanied with a free gift card. All you need to do is place your message in the box provided at checkout and Sorpresa will ensure the hand written message is sent to your recipient.
If you are not sure what gift basket would suit your recipient, call us on 0800 767 773 and Sorpresa will help you with your choice. Just tell us a little about your recipient and Sorpresa will create a gift to suit. You may wish to change some products with others to create your own 'custom' gift basket. Just let us know and Sorpresa Luxury Gift Baskets can have it done!
Should you require assistance with gift basket information, payment options, internet ordering or anything at all please do not hesitate contact us here or freephone 0800 767 773. Sorpresa will be only too happy to assist you.
Your feedback is valuable to us so let us know about your experience with Sorpresa. Send Sorpresa a testimonial using the contact form here. Remember, if you have a great experience, tell everyone. If you don't, tell us!
NOTE: DUE TO HIGH DEMAND, PLEASE PLACE YOUR ORDERS EARLY FOR CHRISTMAS, VALENTINES DAY, MOTHER'S DAY AND FATHER'S DAY.
Corporate and Business Orders
Should you wish to place large orders or require regular order placement, contact us here or call Sorpresa Luxury Gift Baskets on 0800 767 773 to discuss options, pricing and payment methods available to you.
Sorpresa Luxury Gift Baskets can personalise a gift range especially for your company - Simply let us know if you have gift items that you would like included that you don't see on our website. Likewise we can incorporate company colours, logos and other representations of your brand to provide that extra touch.
Large Christmas orders and special requests, including having gifts customised with logos, should be placed as early as possible to avoid delays brought about by the Christmas rush.
Multiple Orders
Each order that you create online is a separate order with separate details of delivery. Unless you are sending several orders to the same address, please complete each gift basket through the checkout to the receipt stage before commencing another gift basket order.
If you prefer, you can call Sorpresa Luxury Gift Baskets on 0800 767 773 to place multiple orders by phone. Sorpresa will ensure your details are received correctly and process your order.
HINT: To save re-entering your details each time, make sure you sign up as a member. It's free, and has other benefits as well, such as special members pricing and the ability to view your order history. Click here to sign up now!
Note: As your credit card details are not stored and are processed by a third party, you will need to enter these for each order.
Sorpresa's Newsletter
If you would like to receive Sorpresa's newsletter advising of specials, and interesting snippets, click here to become a Sorpresa member. You can unsubscribe any time you wish by simply logging in and changing your newsletter preferences.
